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標題: 集思廣益,團結一致,踏出第一步! [打印本頁]

作者: pineapple    時間: 2011-5-17 10:30     標題: 集思廣益,團結一致,踏出第一步!

本帖最後由 pineapple 於 2011-5-17 11:18 編輯

以下是14/5/2011聚會的記錄,請各C HING發表意見/增加/刪減
更重要的是如何採取下一步,將我們的想法有效地令管理公司作出回應

甲.保安工作安排

1.
部份員工欠禮貌、欠笑容,亦不主動協助住戶。

2.
部份員工墨守成規,做事欠靈活。

3.
大堂設計欠佳,櫃檯距離南翼太遠,以致保安鬆懈。

乙.屋苑衛生

1. 蒼蠅、蚊子等蟲 患十分嚴重,管理公司滅蟲不力

2.
五座外的環保斗放置地點太近低層住戶,沒有遮蓋,經常塵土飛揚及發出異味

3.
每層的垃圾房外經常有人擺放垃圾

4.
垃圾房內的垃圾箱太小、當八戶人全部入伙時必定不夠用

5.
平台公眾地方的地磚污漬處處

6.
兒童會所外下雨天時必定積水,滋生蚊蟲

7.
有人在梯間燃燒香燭,向禮賓部反映,對方沒承諾處理,反而要求投訴人指出正確地點,明顯推卸責任

丙.噪音問題

1.
學校地盤在午夜至凌晨四時多仍有工人進出,有時更會用鐵車運送建材,擾人清夢

2.
周末下午、周日及公眾假期仍有裝修師父鑽牆,情況如乙(7)一樣,向禮賓部反映,對方沒承諾處理,反而要求投訴人指出正確地點,明顯推卸責任

3.
零時後仍偶有大型車輛駛進平台,發出極大噪音

丁.會所開放政策

1.
會所設施開放日期一拖再拖,至今除了閱覽室等開放空間外,真正住戶使用的只有健身室,諷刺的是健身室的必然配套-更衣室及淋浴間,卻未有同步開放,令人莫名其妙。

2.
兒童會所開放日期一再推,奇怪的是部份遠離地盤的室外的兒童遊樂場也未有讓住戶使用,理由竟然是避免地盤有物件墮下傷及兒童。如果這樣荒誕的道理也站得住腳的話,整個名城一期應該也相當危險,不適合居住。

3.
所有已落成的會所設施應盡快開放,讓住戶自費使用。

戊.能源使用 / 環保

1.
會所內整日燈光通明,連那些所謂「盛薈」設施也長期開著,浪費能源之餘又加速損耗,帳單由誰來付是一個問題,加速損耗(例如薄屏電視)的責任又由誰負責?

2.
管理公司應加強透明度,公開管理費帳目。

己.其他意見

1.
由名城通往港鐵站的天橋何時落成?

2.
長江交樓及業主及管理公司後有多長保養期?


作者: Yam    時間: 2011-5-17 10:46

Sorry, I was out of town for an emergency meeting last Saturday thus was not able to attend the garthering.

I am so touched to see this MOM, so efficiently.

Personally I think the best way is to put all these comments in a letter format and garther as many signatures as possible.

The only difficulty is how to garther all of our signatures in the most efficient way??
作者: Yam    時間: 2011-5-17 11:36

唔好意思,忍唔住講多一句,真的好中意呢個title “集思廣益,團結一致,踏出第一步”,好似政府每年的財政預算報告都有個靚名咁。我們有沒有C Hing做設計,搞個代表我們FC業主的logo出來,好嗎?

咁樣我們致MTR/CK的信有齊題目、logo、內容,唔到佢地唔重視啦。

有份參與這份反映我們每個業主心聲的意見書的C Hing們,你們真的好勁,好pro,好有heart,好開心也好驕傲與你們為鄰! ! !
作者: liahyi    時間: 2011-5-17 12:18

Pineapple ching,  請問上次的聚會,大家有沒有討論成立業主會呢?
上次有要事辦,沒法來。 多謝接受成為yahoo group member。

14-5-2011看到這3段新聞,供大家參考
http://hk.apple.nextmedia.com/te ... amp;art_id=15252685

http://hk.apple.nextmedia.com/te ... amp;art_id=15252687

http://hk.apple.nextmedia.com/te ... amp;art_id=15252686
作者: pineapple    時間: 2011-5-17 13:16

Sorry, I was out of town for an emergency meeting last Saturday thus was not able to attend the gart ...
Yam 發表於 2011-5-17 10:46



Hi, Yam!  Yes we have discussed many ways to make our voices heard.  One of those ways was, as you wrote, print a letter and put on as many signatures as we can.  We've also thought of other ways.  Let's discuss here.
作者: pineapple    時間: 2011-5-17 13:20

Pineapple ching,  請問上次的聚會,大家有沒有討論成立業主會呢?
上次有要事辦,沒法來。 多謝接受成為ya ...
liahyi 發表於 2011-5-17 12:18



Hello liahyi,
上次我們有討論過成立業主會,不過以現時已入住的伙數,相信時機未成熟.
YCY8888版主當時提出暫以關注組之類的名義行事,似乎較為可行!
作者: Yam    時間: 2011-5-17 13:21

Can we print out the letter and put it on the front desk of each tower, let say a week, so every one who passes by the front desk can sign? Would MRT let us leaving such a letter on the front desk for a week?
作者: liahyi    時間: 2011-5-17 13:25

剛剛又看見到今天生果報這一則

http://hk.apple.nextmedia.com/te ... amp;art_id=15260143


將來fc業主立案法團,相信又是各路人馬爭奪的地方,各位ching看著瞧!
作者: pineapple    時間: 2011-5-17 13:26

Can we print out the letter and put it on the front desk of each tower, let say a week, so every one ...
Yam 發表於 2011-5-17 13:21



No, I don't think they will allow us to do so, and more importantly, that was only a draft.  We have to finalise it before we have further actions.
作者: stream    時間: 2011-5-17 13:34

剛剛又看見到今天生果報這一則

將來fc業主立案法團,相信又是各路人馬爭奪的地方,各位ching看著瞧! ...
liahyi 發表於 2011-5-17 13:25


銀湖.天峰 is also managed by this MTR Eminence!
作者: DKNYXYZ    時間: 2011-5-17 15:13

I am sorry that I can't join the meeting last time. That's very great that we have such good friends in FC!

Personally, I totally agree with all the points above and they are all reasonable. However,  if we put so many issues (without focus) up there, they will pick up some minor things to correct and said that they have deal with 90% of the complaints already. For examples, they may said they have trained their staff to be more polite and flexible (as it is difficult to judge).

We should also stress on few major issues and ask them to ''must'' get a definite answer, like when to open the club house, how's the car park arrangement etc.
作者: avana    時間: 2011-5-17 18:39

買左名城之後,暫時覺得最值是認識了你們...
作者: liahyi    時間: 2011-5-17 19:18

Hello Pineapple ching請問這兩次來聚會的大約有幾多人?
業主有幾多?租戶又有幾多呢?
作者: pineapple    時間: 2011-5-17 19:39

回復 13# liahyi


兩次聚會大概有三至四十戶出席, 相信絕大部份是業主. 以目前入伙的情況, 算是相當不錯!
作者: pineapple    時間: 2011-5-17 20:39

I am sorry that I can't join the meeting last time. That's very great that we have such good friends ...
DKNYXYZ 發表於 2011-5-17 15:13



    Good points, DKNYXYZ.  Next time please join us and give your precious opinions, as you are a 資深 member of this forum.
作者: stream    時間: 2011-5-18 00:52

回復  liahyi


兩次聚會大概有三至四十戶出席, 相信絕大部份是業主. 以目前入伙的情況, 算是相當不錯! ...
pineapple 發表於 2011-5-17 19:39




第二次聚會有三至四十戶出席?
這樣算是有很多了!
呢個forum都無咁多人。
作者: pineapple    時間: 2011-5-18 09:16

第二次聚會有三至四十戶出席?
這樣算是有很多了!
呢個forum都無咁多人。 ...
stream 發表於 2011-5-18 00:52



Stream c hing 兩次聚會, 唔係第二次聚會呀!
第二次聚會有約二十戶.
作者: Yam    時間: 2011-5-18 09:36

二十戶不算少啦,還有很多像我,本來打算出席,但因為突發事件而不能出席,辛苦你們了。
作者: charmant    時間: 2011-5-18 10:30

買左名城之後,暫時覺得最值是認識了你們...
avana 發表於 2011-5-17 18:39



   完全同意!!!
作者: YCY8888    時間: 2011-5-18 23:17

Stream c hing 兩次聚會, 唔係第二次聚會呀!
第二次聚會有約二十戶.
pineapple 發表於 2011-5-18 09:16



    Pineapple,我有個提議,不如將上次draft好的letter,print 出來,預留空白地方比大家業主增寫個人的單位同簽名,馬上定個時間,let say 20/5, 21/5, 22/5 晚上 9:00-10:00,請業主到會所簽名,至於邊個負責,我可以負責其中一晚(20/5),反正如果有四五十戶簽到名已經是好好的開始。如果MTR唔妥善跟進,我地日後先再辦法召集更多業主。當日有開會或無開會的業主,請問意見如何?反正Action是最緊要!
作者: YCY8888    時間: 2011-5-18 23:20

補充,如果個別業主有其他意見,可以順便將你的關注問題逐點列出,連同聯署信一齊交比MTR
作者: pineapple    時間: 2011-5-19 00:05

回復 20# YCY8888


我都同意ACTION最重要,呢個方法都可行!
我願意負責一晚!(會所開到幾點?)
印張A3如何?
大家有冇意見?
PUSH PUSH!!!
作者: YCY8888    時間: 2011-5-19 00:15

會所收十點。
.......@xxxy@#@@#@Xzxx.....我今晚kill了好多小昆蟲
作者: twinkle    時間: 2011-5-19 00:16

回復 23# YCY8888
功夫了得.   請指教.
作者: bbj    時間: 2011-5-19 08:00

YCY8888 I agree with you....we need to have a joint and collective letter to CK! As I have said, one complaint at a time will be just futile otherwise.
作者: Yam    時間: 2011-5-19 09:31

I can be responsible for one night or one weekend afternoon.

Just let me know.

Agree to take action immediately.
作者: pineapple    時間: 2011-5-19 11:51

I can be responsible for one night or one weekend afternoon.

Just let me know.

Agree to take actio ...
Yam 發表於 2011-5-19 09:31



Thanks for your offer!!!!
作者: YCY8888    時間: 2011-5-19 12:06

Pineapple, if your letter is ready, I can stand by tomorrow night 21:00-22:00 at club house.
作者: Yam    時間: 2011-5-19 15:22

I can standby Sunday afternnon til 22:00 at the club house.

I think Sunday afternoon will be easier for those who have not yet moved in but still want to come and sign the letters.

But my biggest concern right now is: 我們怎樣要求MTR/CK就我們的訴求做出回應?及如有回應,應該通知誰呢? ?

例如其中一個訴求“部份員工欠禮貌、欠笑容,亦不主動協助住戶”等之類,可能根本在員工手冊就有這要求,但部分員工可能某天心情欠佳,第二天心情好番就變得有禮貌,因此,我們這類訴求好見仁見智,MTR亦未必會理會我們這類訴求。

又例如“蒼蠅、蚊子等蟲患十分嚴重,管理公司滅蟲不力”,我們只把問題提了出來,哪MTR怎樣做才算滅蟲得力?我們是否應該把我們想M​​TR需要做的也寫得清清楚楚,例如我們寫要求MTR在第五座樓下的垃圾回收箱加蓋等。這樣的話,如果他們真的做了,我們每個人也可以看到。

所以,我也認同DKNYXYZ的建議,我們應該選擇最逼切的幾個重點訴求,每個訴求(包括我們想MTR/CK要立刻take的action)用一封信,到時每個業主可以選擇性地簽名,最後我們可以提交最多人簽名的訴求信,這樣是否會更有效? ? ?
作者: pineapple    時間: 2011-5-19 21:49

回復 29# Yam


同意!等我執一執封信再比大家睇!
作者: YCY8888    時間: 2011-5-19 22:54

Should we mark our request,  MTR should reply by an official letter rathan verbal answer. In the meantime, they should draft a time to explain their response, corrective plan.
作者: wingo    時間: 2011-5-21 15:00

請問可否加多兩點:
1) 有限度開度PODIUM 俾私家車上落客, 如老人家, 傷殘人仕或住戶搬運一般貨物,例如限時十五分鐘;
2) 要求管理公司於停車場內提供固定車位俾月租住戶, 方便各位駕使出入O既住戶.

唔該哂。
作者: wingo    時間: 2011-5-21 15:03

回復 10# stream


    Hi Stream,

   有冇條link?

   Thanks so much.
作者: stream    時間: 2011-5-21 23:55

回復 33# wingo

You mean this???
http://hk.apple.nextmedia.com/template/apple/art_main.php?iss_id=20110517&sec_id=4104&subsec_id=11867&art_id=15260143
作者: wingo    時間: 2011-5-22 18:02

回復 34# stream


    Hi Stream,

   Thank you.

    Wingo
作者: FCFCMan    時間: 2011-6-6 16:27

本帖最後由 FCFCMan 於 2011-6-6 16:29 編輯

我懷疑屋苑平台第日係要開放比任何人都用得?  點 check 到?
作者: FCFCMan    時間: 2011-6-6 16:28

>..<
作者: pekkleduck    時間: 2012-3-11 00:33

the podium is open to public?
作者: kurokuro    時間: 2012-6-16 22:42

個人意見
保安無笑容其中一個原因係住客交流唔多
相熟少少相信會改善

墨守成規
請D高學歷既可以解決問題
相信大家都肯俾多D錢請好D既保安既
佢地尚算友善

蟲方面 平台水池附近仲有疑似老鼠洞
名城近山 平台多植物 多蟲好正常
本人住大圍住左好多年 已經見怪不怪
怕蟲真係唔好住附近有山既地方 實多蟲的
淨係在平台滅蟲唔係解決問題既方法既
要少蟲 大家能做既就只有蓋好垃圾筒避免蟲蟲滋生

每層垃圾房外有人放垃圾
希望可以貼告示要求住戶將垃圾放好

香燭問題
唔認為係推卸 而係治標治本既問題
大家都係住客 你唔可以完全禁制曬所有人燒香
佢地要求交代確實位置 係佢要向被投訴既人反映
完全唔俾人做某d野好野蠻..

天橋落成日期可以問下人 遲少少再答
作者: rwpyuen    時間: 2012-11-11 00:21

beside the items mentioned in the first note of this chain for improvement, control the proper use of the management fee is also very important.

The total management fee per year is around HK$120 million which is a huge sum. Secondly, the reward of the management company is also usually based on how much they spend instead of how much they save. This is a system to encourage the management company to spend instead of to save. This is against the Corporate Sustainability Responsibility espouse in vogue in the business world. I heard some estates in Hong Kong can cost HK$400 to change a light bulb. Cost control and value for money management is also very important in addition to the service quality. Furthermore, I know some estate command a higher than market price because of low management fee. If there is proper control of the management fee, we can raise our property value also.
作者: bing    時間: 2012-11-14 19:33

For all owners mutual benefit, we have to be actively involved in our estate management. Our objectives are: 1) Cost control; 2) Continous improvement of the quality of service.

On Cost Control, one of the major expenses is M.R. which is currently charged by MTR at 8% of total expediture. This is a complete rip-off by the developer. The M.R.% is stated in the DMC. If nobody challege the % M.R. they charged, it will be continuously transferred to MTR's account. However, most IOs now change this bad habit by paying the Manager a lump sum fee equivalent to approximately 2% of expediture. This is a tremedous saving to owners and at the same time correct the bad habit of over-spending by the Manager, because according to the old rule, they will be paid more by spending more.

HOWEVER, ONLY THE I.O. CAN HAVE THE LEGAL RIGHT TO TERMINATE THE FIRST MANAGER ASSIGNED BY THE DMC. I may be wrong if the DMC for Festival City is written in another way. We may need to refer to the BMO in case there is any conflict between the 2 documents.

On Improvement of Quality of Service, only the person(s) or an entity with the power of hire and fire will have the ultimate authority to tell the management to do the right things. The management staff will only act passively if they are not subject to pressure by the IO.

Good communication bewteen the IO and the top management of the estate is a MUST for continously improvement of the quality of service. We need a good Manager and will pay them a reasonable and comparable rate.

If WE want to accomplish our objectives, please consider and act at the right time to form our IO. THIS IS A MUST BUT A VERY HARD TASK to accomplish - MISSION IMPOSSIBLE! CHEERS!
作者: who238    時間: 2012-11-14 19:47

回復 41# bing


   Bing Ching, totally agreed your point of view.  Any idea on how we should do in next step.
作者: bing    時間: 2012-11-14 20:27

本帖最後由 bing 於 2012-11-15 12:36 編輯

OUR policy should be: work co-operative with MTR and in return, we expect the same from MTR.

We should be united together to gain "representation of the owners". Else, we will have no strength to negotiate with MTR.

We should actively involve in OC as a first step to excert pressure on the Manager in an official manner. Even though the OC is purely an advisory body with no real authority, at least they have to listen and document our requests.

Finally, we need to develop a plan how to obtain enough owner shares to call the first Onwers Meeting in the hope of establish an IO. According to BMO, the developer must call an AGM within 18 months (I am not sure on the exactly months) Edited on 15/11: Sorry this requirement is not specified in BMO, but may appear in some DMC ONLY. However, the developer normally will not be very helpful in encouraging owners to attend. Normally, the first meeting cannot be called with enough forum. But, they have to do it again in another 12 months (or so). The success of forming an IO is very much depending on how many die-hard owners want to participate. Let's keep our fingers crossed, but the chance of success is still slim. This is what I have experienced in another medium size estate, where we finally dismissed the developer and became the boss of our own. BUT, IT'S A TOUGH BATTLE.
作者: who238    時間: 2012-11-14 20:34

回復 43# bing


   Ching, as long as the owners are work together and focus on the key area.  We should be strong enough to get what we want.  Will you join the upcoming event on 16th?
作者: bing    時間: 2012-11-14 21:36

Yes, I will. But, the meeting agenda is only focussed on security issues. I am interested to know how the thief got into the units - through the door or windows. Will I see you tmr?
作者: sfosymphony    時間: 2012-11-14 21:37

18個月是從三期全部入伙時間起算嗎?
作者: who238    時間: 2012-11-14 22:14

回復 45# bing


   Yes we can meet. Pls PM me the details.
作者: 牛丸河    時間: 2013-3-15 11:48

難度我們住所謂豪宅, 管理那麼差勁, 都咁心?????管理費頗昂貴呵!!!!!!!
作者: sam2438    時間: 2013-3-15 13:16

本帖最後由 sam2438 於 2013-3-15 13:20 編輯

我己經講過N次,千祁唔好再叫名城做豪宅,七八千蚊尺有勿资格叫豪宅,我会面红到無地自容架!
求求街坊帮帮忙,以后连个豪字都唔好再提,多谢!
作者: super    時間: 2013-3-15 14:17

我己經講過N次,千祁唔好再叫名城做豪宅,七八千蚊尺有勿资格叫豪宅,我会面红到無地自容架!
求求街坊帮帮 ...
sam2438 發表於 2013-3-15 13:16



我之前同朋友講搬去名城時, 佢地都係話豪宅的........不過, 係"亳"子個毫, 係實用率比較低既 - 毫宅.
作者: klm402    時間: 2013-3-15 14:30

我既朋友都話名城係豪宅, 但確實我感覺唔到這份"豪"
作者: sam2438    時間: 2013-3-15 14:46

净系睇下论坛F字头问候语,“正能让”充斥版面,我都唔好意思同人讲话我住名城
作者: Rainbow    時間: 2013-3-15 23:52

本帖最後由 Rainbow 於 2013-3-16 00:13 編輯

爭論是否豪宅,就好似社會爭論甚麼是中產,各有定義,永無答案的。
有人兩萬也說是中產,有的二十萬也說是中產,有的說是計life style, 總之定義不一、很廣;豪宅一字亦然。
個人認為以中庸心態去看,無需過份矮化屋苑,也莫用過份迷於求証單一定義。
作者: goodguy    時間: 2013-10-19 17:24

http://www.hkfestivalcity.com/vi ... &extra=page%3D1
作者: 室內設計    時間: 2013-10-25 15:10

哎呦,不错哦
作者: sunday7    時間: 2015-9-4 13:11

1. 蒼蠅、蚊子等蟲 患十分嚴重,管理公司滅蟲不力。
都冇人滅蚊蟲
作者: tracylam    時間: 2016-3-20 23:14

No, I don't think they will allow us to do so, and more importantly, that was only a draft.  We  ...
pineapple 發表於 2011-5-17 13:26



  AGREE NO MORE
作者: tracylam    時間: 2016-3-20 23:15

the basic problem is low management efficency...
作者: myhfung    時間: 2016-3-23 14:11

I should be the lucky one then.  They responded to my requesst and enquiries promptly.
作者: yuengor123    時間: 2018-10-11 10:56

i think not that bad!




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